Products & Platforms

Accelerating businesses with innovative technology solutions for agile execution, automated testing, and workplace learning.

As a digital software product services company, Indecomm provides services to its clients across the entire Product Lifecycle (PDLC)

Our core offering is to build high performing product engineering and technology teams for software and hi-tech companies. We are an established leader in providing full lifecycle Digital and Emerging Technology specialists. Indecomm Digital Services has built IP in various products and platforms for Test Automation, Agile Execution, and Digital Learning.

Reduce the effort to build and maintain test cases with our codeless automation testing tool for acceptance driven development

  • English-like test cases
  • Multi-browser support
  • Fast and parallel execution
  • Automated recording
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Improve your team’s performance with efficient agile retrospectives

  • Integrates with Confluence and Jira
  • Fully customizable retrospective techniques
  • Allows for asynchronous sessions
  • Generate action items and assign tasks
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One stop shop for all your learning needs

  • Design, develop, deploy and track learning interventions
  • Manage trainings through a single environment
  • Move seamlessly from one platform to another
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Estimate software development tasks playing a Planning Poker game

  • Integrates with Confluence and Jira
  • Create tasks or import backlogs from Jira
  • Avoid groupthink by voting separately
  • See your results on Confluence or send estimates to Jira
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Asynchronous stand-ups in Slack that can integrate with Jira

  • Set personalized timezones for async dailies
  • Connect the bot to one or more Jira Projects and report the issues you’ve been working on
  • Keep a record of your stand-up meetings to track progress
  • Download reports in .csv or .pdf to share them with stakeholders
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Remote teams estimate their software development tasks using the Planning Poker technique

  • Add a Task so you can do a Planning Poker session
  • Participating in a Planning Poker session, either as a player or a viewer
  • See team's estimates - high, low & average score
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Sync all Microsoft Dynamics 365 CRM contacts and accounts that your business needs to provide exceptional customer support

  • Sync your Microsoft Dynamics 365 CRM information to your Freshdesk contacts and accounts profiles
  • Updates in Dynamics automatically show up in Freshdesk
  • Select fields to map from your Dynamics 365 CRM data
  • Have updated customer date for better customer support
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Collaborate and keep your teams in sync by creating and linking tickets into Trello cards

  • Create helpdesk tickets & update status from Trello cards
  • Create new Trello cards directly from your Support tickets
  • Link an existing Trello card to a Freshdesk ticket
  • Receive updates on Freshdesk tickets from changes on the Trello cards linked
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Empower your IT department's teams to collaborate and organize their incident tickets

  • Link an existing Trello card to a Freshservice incident ticket
  • Create a new Trello card directly from a Freshservice incident ticket
  • Keep your IT support team and other Trello teams in sync
  • Receive updates on Freshservice incident tickets when the Trello cards linked are moved from the list
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Contact customers, respond to questions & post-sales messages from MercadoLibre, inside Freshdesk

  • See all your customers’ questions and message inside Freshdesk
  • Define priorities for each event (questions, purchases, post-sales messages)
  • Answer directly in Freshdesk with all the information about a listing available in the platform
  • Keep a history of the questions and sales made by customers, as well as agents’ responses in your tickets
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