Indecomm Technology Recognized As Strategic Nearshore Partner By FacilitySource

January 5, 2016

Facilities Management Solutions Provider Calls Indecomm “Strong Ongoing Development Partner”


  • Indecomm a strategic nearshore partner for FacilitySource
  • Indecomm teams integral to the development process
  • Helps restructure FacilitySource delivery process

Scottsdale, AZ (January 5, 2016)— Indecomm Technology Services, an acknowledged leader in collaborative product engineering, is pleased to announce that FacilitySource, a world leader in facilities management, has recognized it as a strategic nearsource partner. FacilitySource utilizes Indecomm’s Costa Rican location, providing a key element in the partnership. Indecomm Technology opened the facility in February of 2015 to offer its North American clients the increased efficiencies of conducting business in the same time zone.

“Our Costa Rican operation provides FacilitySource rapid technology development and the right geography,” said Venu Raghavan, CEO, Indecomm Technology Services. “Our teams are involved in providing core product development, customer onboarding, cross platform mobile development, and continuous engineering services. Indecomm’s Costa Rican facility supports this exciting partnership, which integrates customer analytics and technologies to deliver a seamless digital experience to FacilitySource’s clients.”

Sunil Padiyar, Chief Technology Officer, FacilitySource, said they engaged in a long search before selecting Indecomm Technology.

“They were able to scale productive teams for core development, as well as onboarding and support,” Padiyar said. “The teams have become integral to our development process and provide insight that goes beyond just programming services. We have also added a QA team and have been able to leverage Indecomm’s strength in UI/UX to help redesign and rebuild our mobile applications.”

He added that Indecomm’s expertise in Agile engineering helped restructure their delivery process. Agile is Indecomm’s proprietary project management and execution tool.

“Their Agile Coach trained our team to deliver software continuously, improve communication within and between teams in our organization, and provided us improved visibility through metrics,” Padiyar said. “We see the Costa Rica team being a large part of our growth strategy and we consider Indecomm as a strong ongoing development partner.”

Indecomm has a dedicated team of product engineers in its Costa Rican operations. The facility focuses on Indecomm’s strengths in Product Engineering, Mobility, Big Data and Analytics, and Cloud.

About Indecomm Global Services

Indecomm offers consulting, outsourcing, learning, and technology solutions to our clients in the financial services, hi-tech, life sciences, education, and publishing verticals. We combine technology platform-driven outsourcing solutions with a flexible delivery model. Indecomm helps its clients improve profitability, gain time-to-market advantage, and achieve immediate return-on-investment.

With over 3,500 associates worldwide, Indecomm services its clients from global delivery centers and offices in the United States, Costa Rica, the United Kingdom, India, Malaysia, Singapore, Indonesia, and the Philippines. For more information, visit Indecomm was founded in 2003 and has been consistently ranked amongst the Global Top 100 IT and ITeS providers for over a decade. Contact Indecomm by email at or call (732) 404-0081.

Read more Indecomm news at the Indecomm newsroom.

About Indecomm’s Technology Division

Indecomm’s Technology Division is an acknowledged leader in collaborative product engineering. It has worked with over 100 independent software vendors and next-generation technology firms. Indecomm Technology’s suite supports Mobile, SaaS/Cloud, Big Data, and Test Automation. Indecomm’s advanced Test Automation product, AutomationNG, allows the definition of automation scripts using high-level natural language. Its cornerstone to success lies in its unique, scalable, and repeatable engagement model, the Extended Delivery Center framework.

Press Contact:

Linda Purpura
Indecomm Global Services
(646) 470-1690

About FacilitySource

FacilitySource is the partner of choice for the world’s leading brands. FacilitySource provides innovative, end-to-end facilities maintenance solutions to companies with large, dispersed real estate portfolios. Each year, FacilitySource answers 2.27 million client calls, processes 3.4 million work orders and manages $2.3 billion dollars in maintenance spend. FacilitySource uses deep insights, collected from the industry’s largest facility maintenance platform, proprietary technology and best-in-class service through an elite network of service providers to deliver real results for clients.

Learn more about FacilitySource, visit us online at or call 800-896-9000.

Press Contact:

Malcolm Miller
(469) 913-4708

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