Reduce the effort to build and maintain test cases with our codeless automation testing tool for acceptance driven development
- English-like test cases
- Multi-browser support
- Fast and parallel execution
- Automated recording
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Improve your team’s performance with efficient agile retrospectives
- Integrates with Confluence and Jira
- Fully customizable retrospective techniques
- Allows for asynchronous sessions
- Generate action items and assign tasks
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One stop shop for all your learning needs
- Design, develop, deploy and track learning interventions
- Manage trainings through a single environment
- Move seamlessly from one platform to another
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Estimate software development tasks playing a Planning Poker game
- Integrates with Confluence and Jira
- Create tasks or import backlogs from Jira
- Avoid groupthink by voting separately
- See your results on Confluence or send estimates to Jira
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Asynchronous stand-ups in Slack that can integrate with Jira
- Set personalized timezones for async dailies
- Connect the bot to one or more Jira Projects and report the issues you’ve been working on
- Keep a record of your stand-up meetings to track progress
- Download reports in .csv or .pdf to share them with stakeholders
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Remote teams estimate their software development tasks using the Planning Poker technique
- Add a Task so you can do a Planning Poker session
- Participating in a Planning Poker session, either as a player or a viewer
- See team's estimates - high, low & average score
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Sync all Microsoft Dynamics 365 CRM contacts and accounts that your business needs to provide exceptional customer support
- Sync your Microsoft Dynamics 365 CRM information to your Freshdesk contacts and accounts profiles
- Updates in Dynamics automatically show up in Freshdesk
- Select fields to map from your Dynamics 365 CRM data
- Have updated customer date for better customer support
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Collaborate and keep your teams in sync by creating and linking tickets into Trello cards
- Create helpdesk tickets & update status from Trello cards
- Create new Trello cards directly from your Support tickets
- Link an existing Trello card to a Freshdesk ticket
- Receive updates on Freshdesk tickets from changes on the Trello cards linked
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Empower your IT department's teams to collaborate and organize their incident tickets
- Link an existing Trello card to a Freshservice incident ticket
- Create a new Trello card directly from a Freshservice incident ticket
- Keep your IT support team and other Trello teams in sync
- Receive updates on Freshservice incident tickets when the Trello cards linked are moved from the list
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Contact customers, respond to questions & post-sales messages from MercadoLibre, inside Freshdesk
- See all your customers’ questions and message inside Freshdesk
- Define priorities for each event (questions, purchases, post-sales messages)
- Answer directly in Freshdesk with all the information about a listing available in the platform
- Keep a history of the questions and sales made by customers, as well as agents’ responses in your tickets
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